Applies to: Cozyla Calendar Plus 3
Use a manual sync to refresh your connected calendars and check for the latest calendar updates.
There are two ways to manually sync calendars on your Cozyla device.
Method 1: Use the Sync Icon
Tap the Sync icon in the upper-right corner of Cozyla Calendar.
The calendar will begin syncing.
Method 2: Sync from Calendar Settings
- Tap Settings in the upper-right corner.
- Tap Calendars.
- Under Sync & Troubleshoot, tap Sync.
The calendar will begin syncing.
Troubleshooting
Calendar Events Still Do Not Appear
If events are still missing after a manual sync:
- Confirm your Cozyla device is connected to Wi-Fi.
- Confirm the external calendar account is still connected and accessible.
- Confirm the affected calendar is selected and visible.
- If only some events are missing, confirm which calendar the events belong to.
For provider-specific troubleshooting, see the applicable calendar sync article below.
Manual Sync Does Not Resolve the Issue
If the issue continues, use Report Sync Issue from:
Settings > Calendars > Report Sync Issue
For more information, see How to Report a Calendar Sync Issue.
Need More Help?
If your calendars still do not sync correctly, contact Cozyla Support and include:
- Your Cozyla device serial number (SN)
- Your Cozyla ID
- The calendar provider or account type involved
- Whether the issue affects all calendars or only one calendar
- A brief description of what happened and what you expected to happen
- A screenshot or short video of the issue, if available
- Any error message shown during syncing