Applies to: Cozyla Calendar Plus 3
If your calendar still does not sync correctly after completing the applicable troubleshooting steps, you can use Report Sync Issue from your Cozyla Calendar settings.
Report a Sync Issue
- Tap Settings in the upper-right corner.
- Tap Calendars.
- Tap Report Sync Issue.
If the Issue Continues
If your calendar still does not sync correctly, contact Cozyla Support and include:
- Your Cozyla device serial number (SN)
- Your Cozyla ID
- The calendar provider or account type involved, such as Google, Apple, Outlook, CalDAV, or Cozi
- Whether the issue affects all calendars or only one calendar
- A brief description of what happened and what you expected to happen
- A screenshot or short video of the issue, if available
- Any error message shown during setup or syncing