Applies to: Cozyla Calendar Neo
Before You Begin
Before connecting your CalDAV calendar:
- Make sure your device is connected to the internet.
- Obtain the CalDAV URL, account ID, and password for your calendar service.
Note: This article uses Zoho Calendar as an example. The same steps apply to other CalDAV-compatible calendar providers.
Add a CalDAV Calendar
- Tap Settings in the upper-right corner.
- Select Calendar.
- Tap Calendars.
- In the member section where you want to add the calendar, tap Add.
- Tap CalDAV.
- Tap Add Account.
Get Your CalDAV URL
Using Zoho Calendar as an example:
- Return to the Home screen.
- Open Chrome.
- Sign in to your Zoho Calendar account.
- Open Settings.
- Locate your CalDAV URL.
- Tap Copy.
Connect the Calendar
- Return to Cozyla Calendar.
- In the Server Address field, paste the CalDAV URL.
- Enter your CalDAV account ID and password.
- Tap Two-Way Sync.
-
When your calendars appear:
- Turn on the calendars you want to sync.
- Select the member profile each calendar should sync to.
- Tap Done.
Show or Hide Calendar Events
Each connected calendar includes a checkbox.
- Checked – Events from that calendar appear in Cozyla Calendar.
- Unchecked – Events from that calendar are hidden.
If events appear to be missing, make sure the correct calendars are checked.
Important Information About Reassigning Third-Party Calendars
Third-party calendars can be connected to only one member profile at a time.
If you reassign an event from one member to another:
- The event syncs to the new member's connected calendar if a sync target has been selected.
- The event is removed from the original connected calendar.
To avoid unexpected syncing behavior:
- Add a Profile directly to the event instead of reassigning it to another member.
- Or create a dedicated Family Profile specifically for connecting third-party calendars.
Troubleshooting
If your CalDAV calendar is not syncing:
- Verify the CalDAV URL is correct.
- Confirm your account ID and password are entered correctly.
- Make sure the correct calendars are enabled for synchronization.
- Allow a few minutes for synchronization to complete.
If the issue continues, contact Cozyla Support and include:
- Your Cozyla device serial number (SN)
- Your Cozyla ID
- A brief description of the issue.
- The approximate time the issue occurred.
- A screenshot or short video of the issue, if available.