Skip to main content

Sync Outlook Calendar with Cozyla Calendar

Cozyla
Updated
Applies to: Calendar Neo
You can connect your Outlook Calendar to Cozyla Calendar so your Outlook events appear on your Cozyla device.
Outlook Calendar supports two-way sync, so supported changes you make in Cozyla Calendar can sync back to the Outlook calendar you select as the sync target.

Before You Begin

  • Make sure your Calendar Neo is connected to the internet.
  • Make sure you have a Microsoft account with an Outlook calendar.
  • Sign in with the Microsoft account you want to sync.

Connect an Outlook Calendar

  1. Tap Calendar in the bottom navigation bar.
  2. Tap Settings in the upper-right corner.
  3. Select Calendar.
  4. Tap Calendars.
  5. In the member section where you want to add a calendar, tap Add.
  6. Tap Outlook.
  7. Tap Add Account.
  8. Tap Two-Way Sync.
  9. Sign in with your Microsoft account.
  10. When your calendars appear:
    1. Turn on the calendars you want to sync.
    2. Select the member profile each calendar should sync to.
  11. Tap Done to finish setup.
 

Show or Hide Outlook Calendar Events

Each connected calendar includes a checkbox.
  • Checked – Events from that calendar appear in Cozyla Calendar.
  • Unchecked – Events from that calendar are hidden.
If Outlook Calendar events appear to be missing, make sure the correct calendars are checked.
checked-Neo.png

Important Information About Reassigning Third-Party Calendars

A third-party calendar can be connected to only one member profile at a time.
If you reassign an event from one member to another:
  • The event syncs to the new member's connected calendar if a sync target has been selected.
  • The event is removed from the original connected calendar.
To avoid unexpected syncing behavior:
  • Add a Profile directly to the event instead of reassigning it to another member.
  • Or create a dedicated Family Profile specifically for connecting third-party calendars.

Troubleshooting

Outlook Events Are Missing

  • Confirm the correct Outlook calendars are enabled.
  • Refresh the calendars manually.
  • Wait a few minutes for synchronization to complete.

Unable to Sign In

  • Verify your Microsoft account credentials.
  • Make sure your Calendar Neo is connected to the internet.
  • Try signing in again.

Changes Are Not Syncing

  • Confirm the correct Outlook calendar was selected as the sync target.
  • Refresh the calendar or wait a few minutes for synchronization.

Contact Cozyla Support

If the issue continues, contact Cozyla Support and include:
  • Your Cozyla device SN.
  • Your Cozyla ID.
  • A brief description of the issue.
  • Screenshots or screen recordings, if available.

Related Articles