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Sync Cozyla Frame with Google Photos

Cozyla
Updated

 

Applies To

Digital Picture Frame

What This Article Covers

This guide explains how to complete the customer task described in “Sync Cozyla Frame with Google Photos.”

 

Before You Start

  • Make sure your Cozyla device is powered on.
  • Make sure your device is connected to Wi-Fi when the task requires online access.
  • Make sure you can access any third-party account, app, or service used in this guide.
  • If your screen does not match this guide, update the relevant Cozyla app or device software where applicable.

Steps

Google Photos Album Sync Removed

⚠️ NOTE: Due to changes in Google’s API, syncing entire albums between Cozyla Frame and Google Photos has been discontinued.
-What to do now: You can still manually export photos. -What about current photos: Downloaded photos will still remain in your frame unless wiped or deleted.

Connect to Google Photos

NOTE: Only Frame's owner is able to connect with Google Photos.
  1. Open the app and tap the Settings icon.

  1. Go to the Account tab and tap Connect to Google Photos.

 

Google photos.jpg
  1. Sign In:Tap 'Sign in with Google' and allow your Cozyla Album to access Google Photos. Important: Cozyla prioritizes your privacy and does not collect any personal sensitive data from you. (Assured Privacy)

  1. Once finished:

finish connecting google photos.jpg

 

Upload photos from Google Photos

  1. Tap Add photos/album.
  2. Select Upload from Google Photos.
  3. Tap Continue to Google Photos. This will open Google Photos in browser.
  4. Select photos and then click Done.
  5. Switch back to Cozyla Frame app, then select the album/device you want to upload to.
  6. Tap Upload to finish.

uploadphotosfromgooglephotos resize.gif

Troubleshooting

  • Confirm your device is connected to Wi-Fi.
  • Restart the app or device if the screen does not respond as expected.
  • Update the relevant Cozyla app or device software if your screen does not match this guide.
  • Confirm the external account or calendar is still active and accessible.
  • Use the manual sync or refresh option if available.
  • If only some events are missing, check sharing permissions and which calendar the events belong to.
  • Confirm the app has permission to access photos or videos.
  • Keep the app open until upload finishes when possible.
  • Large files may take longer to appear on the frame.

Contact Cozyla Support

If the issue continues, contact Cozyla Support and include:
  • Your Cozyla SN.
  • The app or feature you were using.
  • The email address or account type involved, if relevant.
  • A brief description of what happened and what you expected to happen.
  • A photo, screenshot, or short video of the issue if it is safe and relevant.

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