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How to sync CalDAV service calendar into Cozyla Calendar?

Cozyla
Updated

Note: 

When a third-party calendar supports the CalDAV protocol, the service will provide a CalDAV URL. You can usually find it in the calendar’s Settings or Help & Support pages; copy that URL to use as the Base URL in Cozyla Calendar.

Applies to: Calendar+, Calendar+ 2, Calendar+ Go, and Calendar+ SE
 
You can connect supported third-party calendars to Cozyla Calendar using the CalDAV protocol.
 
CalDAV is a calendar sync standard used by some calendar providers. Your calendar provider must support CalDAV and provide a CalDAV URL for setup to work.
 
This example uses Zoho Calendar

Before You Begin

 
Before connecting a CalDAV calendar, make sure:
 
  • Your Cozyla device is connected to the internet
  • Your third-party calendar provider supports CalDAV
  • You can access your provider’s CalDAV URL
  • You know the account ID and password for the third-party calendar
  • You know which member profile should use the calendar
 

Sync a CalDAV Calendar With Cozyla Calendar

 
  1. Open Settings in the top-right corner.
  2. Tap Calendars.
  3. In the member section where you want to add the calendar, tap Add.
  4. Tap CalDAV.
  5. Tap Add Account.
 

Get Your CalDAV URL

 
This example uses Zoho Calendar.
 
  1. Return to the home screen and open the App Drawer.
  2. Launch Chrome.
  3. Go to the Zoho website and sign in to your account.
  4. Open Settings.
  5. Scroll down to find the CalDAV URL.
  6. Tap Copy to copy the CalDAV URL.
 

Connect the CalDAV Calendar

  1. Exit Chrome and open Cozyla Calendar again.
  2. In the Server Address field, paste the copied CalDAV URL.
  3. Enter your third-party calendar account ID and password.
  4. Tap Two-Way Sync to continue.
  5. When your calendars appear, use the switches to choose:
    1. Which calendars you want to sync
    2. Which member profile each calendar should sync to
  6. Tap Done to finish setup.

CalDAV-Zoho.gif

Show or Hide CalDAV Calendar Events

 
Each connected calendar has a checkbox.
 
  • Checked = events from that calendar appear on your Cozyla Calendar
  • Unchecked = events from that calendar are hidden from the screen
If some events are missing, confirm the correct calendars are checked.
 
checked.png
 
 

Important Information About Reassigning Third-Party Calendars

 
Because third-party calendars can only be linked to a single user account, reassigning an event from one member to another will cause the event to sync to the new account if the new member has a linked calendar selected as the sync target. The event will also be removed from the original linked calendar account.
 
To avoid issues such as events disappearing or syncing unexpectedly:
 
  • Add a Profile directly to the event instead of reassigning the event to another member
  • Or create a dedicated Family Profile specifically for connecting this type of third-party calendar
 

Troubleshooting

 

The CalDAV Calendar Does Not Connect

 
If setup fails:
 
  1. Confirm your calendar provider supports CalDAV.
  2. Confirm the CalDAV URL is correct.
  3. Confirm your account ID and password are correct.
  4. Confirm your Cozyla device is connected to the internet.
  5. Try copying the CalDAV URL again from the calendar provider.

Events Are Missing

 
If some calendar events do not appear:
 
  1. Go to Settings > Calendars.
  2. Confirm the correct calendars are checked.
  3. Confirm the calendar is assigned to the correct member profile.
  4. Wait a few minutes for sync to complete.

Changes Are Not Syncing Back

 
If changes made in Cozyla Calendar do not sync back to the third-party calendar:
 
  1. Confirm the calendar provider supports two-way CalDAV sync.
  2. Confirm the correct calendar is selected as the sync target.
  3. Refresh the calendar or wait a few minutes for sync to complete.

The Wrong Calendar Is Receiving Events

 
If events sync to the wrong calendar:
 
  1. Review which calendar was selected as the sync target during setup.
  2. Update the calendar assignment if needed.
 

Need More Help?

 
If your CalDAV calendar still does not sync correctly, contact Cozyla Support and include:
 
  • Your Cozyla SN
  • Your Cozyla ID
  • The third-party calendar provider you are using
  • Whether the issue affects all calendars or only one calendar
  • A screenshot or short video of the issue
  • Any error message shown during setup
 

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