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How to sync Outlook Calendar with Cozyla Calendar?

Cozyla
Updated
 
Applies to: Calendar+, Calendar+ 2, Calendar+ Go, and Calendar+ SE
 
You can connect your Outlook Calendar to Cozyla Calendar so your Outlook events appear on your Cozyla device.
 
Outlook Calendar supports two-way sync, so supported changes you make in Cozyla Calendar can sync back to the Outlook calendar you select as the sync target.

Before You Begin

 
Before connecting Outlook Calendar, make sure:
 
  • Your Cozyla device is connected to the internet
  • You can sign in to the Outlook account connected to your calendar
  • You know which Outlook calendars you want to show on Cozyla Calendar
  • You know which member profile each calendar should sync to
 

Sync Outlook Calendar With Cozyla Calendar

 
  1. Open Settings in the top-right corner.
  2. Tap Calendars.
  3. In the member section where you want to add a calendar, tap Add.
  4. Tap Outlook.
  5. Tap Add Account.
  6. Tap Two-Way Sync to continue.
  7. Sign in with your Outlook account.
  8. When your calendars appear, use the switches to choose which calendars you want to sync.
  9. Select which member profile each calendar should sync to.
  10. Tap Done to finish setup.

outlook calendar.gif

 

Show or Hide Outlook Calendar Events

 
Each connected calendar has a checkbox.
 
  • Checked = events from that calendar appear on your Cozyla Calendar
  • Unchecked = events from that calendar are hidden from the screen
If some Outlook Calendar events are missing, confirm the relevant calendars are checked.
 
checked.png
 
 

Important Information About Reassigning Third-Party Calendars

 
Because third-party calendars can only be linked to a single user account, reassigning an event from one member to another will cause the event to sync to the new account if the new member has a linked calendar selected as the sync target. The event will also be removed from the original linked calendar account.
 
To avoid issues such as events disappearing or syncing unexpectedly:
 
  • Add a Profile directly to the event instead of reassigning the event to another member
  • Or create a dedicated Family Profile specifically for connecting this type of third-party calendar
 
 

Troubleshooting

 

Outlook Calendar Events Are Missing

 
If some Outlook Calendar events do not appear on your Cozyla Calendar:
 
  1. Confirm your Cozyla device is connected to the internet.
  2. Go to Settings > Calendars.
  3. Confirm your Outlook account is still connected.
  4. Confirm the correct Outlook calendars are checked.
  5. Confirm each calendar is assigned to the correct member profile.
  6. Confirm the event belongs to the Outlook calendar you selected during setup.
  7. Wait a few minutes for sync to complete.

Changes Are Not Syncing Back to Outlook Calendar

 
If changes made in Cozyla Calendar do not sync back to Outlook Calendar:
 
  1. Confirm Outlook Calendar is connected with Two-Way Sync.
  2. Confirm you selected the correct Outlook calendar as the sync target.
    selected 1.png
  3. Confirm the event is associated with the correct profile and calendar.
  4. Refresh the calendar or wait a few minutes for sync to complete.

The Wrong Calendar Is Receiving Events

 
If events sync to the wrong Outlook calendar, check which calendar is selected as the sync target. Update the calendar selection if needed.
 
 

Need More Help?

 
If Outlook Calendar still does not sync correctly, contact Cozyla Support and include:
 
  • Your Cozyla SN
  • Your Cozyla ID
  • The Outlook account connected to Cozyla Calendar
  • Whether the issue affects all calendars or only one calendar
  • A screenshot or short video of the issue
  • Any error message shown during setup
 

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