Please be aware that your order may be subject to import duties and taxes once it arrives in your country. These charges are the sole responsibility of the recipient. For specific rates and amounts, we recommend contacting your local customs office.
Cozyla has no control over and is not liable for any customs duties or taxes applied to your package. You will be responsible for any additional charges for customs clearance. Customs regulations vary by country, so please contact your local customs office for more information. Note that in rare cases, customs procedures may cause delays in package delivery.
By law, we are required to declare all items at their full purchase price. We cannot modify this amount to reduce customs fees.
Important: If you refuse a Cozyla shipment, you will be responsible for the original shipping charges, any import duties and taxes incurred, and the cost of returning the package to Cozyla. These costs will be deducted from your refund. If the return fees exceed the total cost of merchandise and shipping, the package will be abandoned, and you will not receive a refund.