Applies To
Tablet TV
What This Article Covers
This guide explains how to complete the customer task described in “Tablet TV Installation Guide.”
Before You Start
- Make sure your Cozyla device is powered on.
- Make sure your device is connected to Wi-Fi when the task requires online access.
- Make sure you can access any third-party account, app, or service used in this guide.
- If your screen does not match this guide, update the relevant Cozyla app or device software where applicable.
Steps
Quick Link
How to assemble Cozyla tablet TV
Troubleshooting
- Confirm your device is connected to Wi-Fi.
- Restart the app or device if the screen does not respond as expected.
- Update the relevant Cozyla app or device software if your screen does not match this guide.
Contact Cozyla Support
If the issue continues, contact Cozyla Support and include:
- Your Cozyla SN.
- The app or feature you were using.
- The email address or account type involved, if relevant.
- A brief description of what happened and what you expected to happen.
- A photo, screenshot, or short video of the issue if it is safe and relevant.