Applies to: Calendar+ 2; Calendar+ Go; Calendar+ SE; Calendar+
Use this guide to check the most common causes and next steps for this issue.
What to Check First
When you save the event, Cozyla will also add it to the selected third-party calendar.Cozyla Calendar now supports two-way sync with Google, Apple Calendar, Outlook and CalDAV calendars.
Add the event to a synced third-party calendar
If you’ve already connected a third-party calendar (Google, Apple, etc.) to a family profile in Manage calendars, you can create the event directly in that external calendar:
- On the New Event page, find the Profile area.
- If a third-party calendar is available for that profile, a dropdown arrow will appear under the member’s avatar — tap it.
- Choose the third-party account or calendar you want to use (you’ll see the account name or calendar label). This step is required if you want events to sync back to a third-party calendar.
- When you save the event, Cozyla will also add it to the selected third-party calendar.
If the Issue Continues
Contact Cozyla Support and include your SN, the Cozyla ID, the calendar/account type involved, and screenshots or a short video of the issue when available.