Shipping On All U.S. Orders

Applies to: Shipping and Delivery

Use this article to understand the policy details below. Review the current policy carefully before submitting a request or refusing a shipment.

 

Free ground shipping is available for all digital picture frame products within the continental United States.

Shipping to Hawaii, Alaska, and U.S. territories is available with potential for slightly longer delivery times compared to the continental U.S.

Please note that free ground shipping may not be available to select bulky items, which could incur additional shipping charges. We strive to ensure transparency in our shipping policies

Standard: 3-5 business days after shipment. Express: 2-3 business days after shipment.

 

Once your order ships from our warehouse, you will receive an email with a tracking link. Please note that tracking information may not be available until after midnight on the day your order ships. (For some products, tracking details will be available once the designated shipping period commences)

If your order is returned due to an incorrect, insufficient, or undeliverable address, or if the package is refused or abandoned, you will be responsible for the original shipping cost. This cost will be deducted from your refund.

We are not liable for packages that are lost, stolen, or delayed during shipping.