Applies to: Returns and Refunds / Returns and Refunds
Use this guide to complete the steps below.
Before You Begin
- Make sure you have access to the relevant Cozyla device, app, or account described in this article.
- Confirm the device is connected to the internet if the steps require syncing, app access, or account setup.
- Use the latest available Cozyla app or device software when possible.
Steps
If you bought your Cozyla product online at Amazon.com or another website and would like to return it for a refund, please follow the return instructions from the website where you purchased your Cozyla product. You may contact Cozyla’s official support for assistance; however, the return process will be facilitated by the original place of purchase.
Need More Help?
Contact Cozyla Support if the steps do not match what you see, or if the result is not available after completing the guide.