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What do you have in your rewards page

Cozyla
Updated

⚠️This article is for our new version, you can try it by downloading Cozyla Updater here and tapping Upgrade All.

Applies to: Calendar+, Calendar+ 2, Calendar+ Go, and Calendar+ SE
 
The Rewards Page helps families manage rewards connected to chores, routines, to-dos, and other family activities.
 
Family members can view available rewards, redeem rewards using stars, and manage reward activity based on permissions and settings.
 
 

Rewards Page Overview

 
Rewards are grouped under each family member’s profile.
 
Each profile may display:
 
  • Avatar and member name
  • Total stars earned
  • Available rewards
This layout makes it easy to see who can redeem rewards at a glance.
 
To redeem an available reward, tap the Redeem button next to the reward.
 
 
 

Filter Rewards by Member

 
You can filter rewards to show only selected family members.
 
  1. Tap the Filter icon in the top-right corner.
  2. Select the member profiles you want to display.
 
 

Manage Rewards

 
Tap Manage in the top-right corner to review and manage rewards.
 

Reward Statuses

 
Rewards may appear in different statuses:
 

Pending Approval

 
If a reward requires approval, the redemption request will appear here until it is approved.
 

Available

 
Rewards that are active and available for redemption appear here.
 

Redeemed

 
After a reward is approved and completed, tap Done to move the reward into the Redeemed section.
 
 

Undo or Correct Reward Actions

 
You can undo a redemption or undo an approval if changes are needed.
 
Changes are easiest to correct before the reward is marked as Done.
 
 

Edit a Reward

 
  1. Tap a reward from the Rewards list.
  2. Update the reward details, such as:
    1. Reward name
    2. Icon
    3. Required stars
    4. Eligible family members
    5. Approval settings
  3. Tap Done to save your changes.
manage rewards.gif
 
 

Explore Reward Ideas

 
You can browse recommended reward templates from the Experience page.
 
  1. On the Rewards Page, tap Explore Ideas in the upper-right corner.
  2. You will be redirected to the Experience page.
  3. Browse the suggested reward templates.
  4. Tap the + button next to a template to create a reward draft.
  5. Customize the reward details as needed.
Some reward templates may include suggested star values.
 
explore ideas - experience.gif
 
 

Gift Shop for Physical Rewards

 
The Gift Shop can help families discover physical reward ideas for different age groups.
 
  • Tap the Amazon button to scan the QR code with your phone or open the web page directly.
  • Add products to your Amazon cart if desired.
  • You can also tap the + button to manually create your own custom physical reward.
expolre ideas - gift shop.gif
 
 

Adjust Stars

 
You can manually add or deduct stars for family members.
 
  1. Tap Adjust Stars in the upper-right corner.
  2. Select the member profile(s).
  3. Enter the number of stars to add or deduct.
  4. Optionally enter a reason for the adjustment.
  5. Tap Done to save your changes.
 
 

Troubleshooting

 

Rewards Do Not Appear

 
If rewards are missing:
 
  1. Confirm rewards have been created.
  2. Confirm the correct family member profile is selected.
  3. Refresh the Rewards Page and try again.

Unable to Redeem Rewards

 
If a reward cannot be redeemed:
 
  1. Confirm enough stars are available.
  2. Confirm the reward is still marked as Available.
  3. Confirm approval settings allow redemption.

Reward Approvals Are Missing

 
If approval requests do not appear:
 
  1. Open the Manage section.
  2. Check the Pending Approval area.
  3. Confirm the reward requires approval.

Stars Did Not Update Correctly

 
If star totals look incorrect:
 
  1. Review recent reward redemptions or adjustments.
  2. Confirm the correct member profile was selected during star adjustments.
  3. Refresh the Rewards Page.
 

Need More Help?

 
If Rewards features are not working correctly, contact Cozyla Support and include:
 
  • Your Cozyla SN
  • Your Cozyla ID
  • Which Rewards feature is affected
  • A screenshot or short video of the issue
  • Any error messages shown on the device
 
 

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